Returns that follow these established guidelines will be processed within two to four (2–4) weeks from the date received at RBP.
Our goal is to process every return as quickly as possible; however, slight delays may happen during heavy volume and peak periods.
Once your return has been processed, RBP will mail you a copy of your credit memo.
It is important that you do not take deductions on future payments to RBP until you have received your credit memo. Taking deductions from your account before credit is issued may cause you to incur late charges on outstanding balances.
