What is a Return Authorization?
An RA reference number is a required authorized number provided by RBP that links directly to your account to ensure credit is issued to your account as quickly as possible. By obtaining this RA reference number, your return is “pre-approved” for credit before we receive the product. This reference number is linked to your account and is set up to include the discounts at which the product was purchased and confirm product is returnable. By having the return “pre-approved” the process of issuing credit to your account is faster, more efficient and accurate.