There are two ways to obtain an RA reference number:
- Contact Customer Service directly at 800-727-4440.
- Use our downloadable form and submit your request via email or fax.
You need to know your invoice number(s), item or ISBN number(s) (your invoice or pick list has these numbers), and quantities to be returned. Please take a few moments to gather this information prior to requesting your RA reference number.
To prevent delay, please do not request the same RA multiple times or through various channels. One (1) RA reference number per invoice.
