Why do I need a return authorization?

To simplify and expedite the accurate processing of your returns and ensure that you promptly receive the credit due, RBP requires that a Return Authorization (RA) reference number be assigned to all products prior to their return to RBP for credit.

The RA number is mandatory. Not all materials are returnable, and there are limits on how many items may be returned and how long you have to return them. You will not receive full credit for returned items that do not follow the return policy.

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